Terms of service

Definitions

When used in the body of the present general terms and conditions, the terms below, regardless of whether they are used in the singular or plural, will have the following meanings:

• Buyer refers to the physical person who purchases Products on the Platform from DALCQ USA Inc.
• General Conditions refers to the present document.
• Account refers to the order tracking zone made available to the Buyer on the Platform.
• Platform refers to the electronic platform created by DALCQ USA Inc.
• Products refers to all of the products and services put up for sale on the Platform

Article 1 - Preamble

DALCQ USA Inc., a USA company with headquarters located at 32 Canal Landing Court, Rehoboth Beach, DE 19971, has created and implemented an electronic Platform, a technical interface that puts its product in contact with a physical person (Buyers) who wishes to purchase their Products.

The purchase of Products at a fixed price on the Platform implies that the Buyer understands and fully accepts the present General Conditions, regardless of their place of residence and the place of delivery of Products.

Article 2 - Buyer’s Membership to the Platform

2.1 The Platform is open to all Buyers

Either professional Buyers or consumers over eighteen years of age, with the legal capacity to enter into contracts with Sellers. Membership to the Platform is free.

To confirm their membership to the Platform, Buyers must register by providing all of the information requested in the membership form, namely their surname, first name, email address, telephone number and delivery address. This step is not required if a Buyer is already registered on the www.croquade.us. site.

2.2 Buyers agree to keep this information updated at all times

And throughout the duration of their membership to the Platform. The Buyer guarantees that the information they transfer to DALCQ USA Inc. is truthful and complete, and is solely responsible for any errors, omissions, or failure to update it. The Buyer also acknowledges that they may be excluded from the Platform, as specified in the conditions of article 2.2, if they submit information that is incorrect or not up to date.

2.3 Once all of the information requested through the Platform has been sent

The Buyer must choose a username and password, which will enable them to access their order tracking Account. Once the Buyer has chosen these elements, they will be considered a member of the Platform.

The Buyer guarantees that their username and password will remain confidential, and agrees not to communicate this information to any third party. The Buyer is also solely responsible for any consequences that may arise from the use of these elements, including fraudulent use.

2.4 DALCQ USA Inc. grants the Buyer access to their Account

For the duration of their membership to the Platform, and for a use limited to the needs arising from the application of the present General Conditions. This access is name specific, and cannot be transferred or granted to any other party. The Buyer agrees not to infringe this Account in any way.

Article 3 – End of Buyer’s membership to the Platform

3.1 The Buyer, like DALCQ USA Inc., may terminate their membership to the Platform

At any time by sending the other party a notification to their email address or Account thirty (30) days prior to the termination of their membership.

Any one of the two parties may terminate the present contract if the other party neglects to make up for their failure to fulfil obligations within the ten (10) days following the date the notice of default was sent.

3.2 If the Buyer neglects to make up for their failure to fulfil obligations within this time

As specified in the present General Conditions, and more specifically, if they provide information that is incorrect or not up-to-date, DALCQ USA Inc. may, at any time, exclude the Buyer from the Platform by sending them a simple notification to their email address or Account ten (10) days prior to their exclusion.

3.3 DALCQ USA Inc. may, at any time, immediately exclude the Buyer from the Platform

By sending them a simple notification to their email address or Account if they neglect to make up for their failure to fulfil obligations, as specified in the present General Conditions, and more specifically, in the event of:

• a non-payment or fraudulent payment used to conclude a sales contact with a Seller
• an unlawful comment concerning a Seller, as specified in article 5
• an action with detrimental consequences for the Platform

4.1 Buyer’s personal information

4.1.1 The Buyer must provide their personal information in order to register on the Platform

And ensure the correct application of the sales contracts concluded with DALCQ USA Inc. In accordance with decree n° 2007-451, dated 25 March 2007 regarding the application of the law concerning IT and Freedoms, requests made by Buyers must be sent in writing, and must be signed and accompanied by a photocopy of a valid ID bearing the holder’s signature. Requests must specify the address to which the reply should be sent. DALCQ USA Inc. has two (2) months following the reception of the request to reply.

Furthermore, the Buyer may, for legitimate reasons, object to having the information they provided processed by sending an email request to: DALCQ USA Inc.,support@croquade.us. In such cases, the Buyer’s membership to the Platform will be automatically terminated.

4.1.2 If the Buyer has expressly given their consent

DALCQ USA Inc. may send information and presentation emails of its Products or services to the email address given as part of the registration process. The Buyer may request to stop receiving emails from DALCQ USA Inc. at any time by clicking on the link to end subscription located at the bottom of each email.

4.1.3 DALCQ USA Inc. may install a cookie onto the Buyer’s computer

DALCQ USA Inc. is unable to identify the Buyer using this cookie; however, cookies do record information regarding the browsing activities of the Buyer on the Platform (viewed pages, viewing time and date, etc), which DALCQ USA Inc. may use the next time the Buyer visits the Platform. The Buyer may stop this information being recorded by the cookie by configuring their browser in the following manner:

• For Microsoft Internet Explorer 6.0 :
  Select the menu "Tools", and then "Internet Options". Click on the tab "Confidentiality". Select the desired level using the cursor.
• For Microsoft Internet Explorer 5
  Select the menu "Tools", and then "Internet Options". Click on the tab "Security". Select "Internet", and then "CustomLevel". Locate the "cookies" section and choose the option that you require
• For Netscape 6.X et 7. X
  Select the menu "Edit" > "Preferences" > Confidentiality and Security > Cookies
• For Firefox
  Select the menu "Tools” > Options". Click on the option "Private life" > "Cookies" section
• For Opéra 6.0 or later
  Select the menu "File" > "Preferences" > "Private life"

4.2 Distribution of the Buyer’s personal information to the Seller

DALCQ USA Inc. collects personal information from Buyers when they register as members on the Platform. It will share this information with the Seller when an order is confirmed, so that the Seller may draw up the sales contract.

Article 5 – Modification of the General Conditions

DALCQ USA Inc. may modify the General Conditions at any time. It will inform the Buyer by sending a notification to their Account 15 days before the change is made.

The Buyer has the right to refuse the new General Conditions within this period by ending their membership to the Platform. The Buyer will be able to accept this modification via their Account, or by following the instructions that will be sent to them.

Article 6 - Applicable law

The present General Conditions are subject to USA Law, without prejudice to the provisions required by the law in the Buyer’s place of residence.